Welcome to the patient area of our website. This is where you can find information such as frequently asked questions, accepted dental insurance and more.
ENJOY YOUR SMILE WITHOUT FEAR.
Frequently Asked Questions
We are happy to answer your questions anytime! Call Whitlow Dental Care at (559) 441-7700 for more information.
We are located in Downtown Fresno. We are easily accessible from the 41, 99, and 180 freeways.
Absolutely! We want your appointment to be as stress-free as possible. Dr. Whitlow and Dr. Boyd are both IV Sedation certified and have extensive experience. We also offer nitrous oxide and oral conscious sedation. Please call our office to find more about the sedation treatment.
Each patient is different and every patient treatment plan is unique to them. Our staff will go over the steps involved in your treatment plan and give you a guideline of how many visits will be needed.
Yes, it’s true! Our initial implant consultation is a bit different from what you may have experience before and that’s entirely on purpose. During your first visit our trained staff will take initial x-rays and Doctor will complete a full examination. We will then design a treatment plan tailored to you. Our treatment coordinator will go over the plan explaining each step and answer any questions you may have regarding your treatment plan.
We are contracted with Delta Dental Premier but we can bill any PPO dental insurance plan. Please see below for additional information regarding insurance.
Unfortunately, no we do not accept those plans.
We are contracted with Delta Dental Premier but we are able to bill any PPO insurance plan. We will file the claims on your behalf saving you the time and hassle. We will give you an estimate of your out-of-pocket and what we estimate your insurance plan to pay. Please note that we do not guarantee insurance reimbursement outcomes. While we make every effort to maximize your reimbursement, you are responsible for all fees in their entirety. We do offer financing options for your portion. You can find out more about those options under the financing tab.
o The insurance company provides the member with a list of participating dentists to choose from BUT with a PPO plan you can also go to the dentist of your choice. If you go to a dentist of your choice that is not listed, the dentist will bill the insurance for you but the fees might not match the fee schedule of your insurance. We can always send a pre-authorization to get a better idea of what your insurance will cover. Annual maximums generally range from $1,000 to $2,000.
o The insurance company will usually assign you to a dentist. Occasionally they will give you a list of dentist that you are allowed to go to. With this plan you can NOT go to a dentist of your choice.
Unfortunately there is no guarantee to know exactly what your insurance plan will pay. The best way to get the most accurate estimate is to send a pre-authorization. It usually takes 2-3 weeks to receive that back from insurance.
A pre-authorization is a list of the proposed treatment that is sent to your insurance company. The insurance company will go over the list of procedures and sent back an estimate of what they will cover on each procedure.
Insurance companies have a list of procedures that have been agreed upon between the insurance company and the employer or yourself. We have no control over what procedures your insurance will and will not cover.
Whitlow Dental Care values your time! That why we offer our patient forms online. Why spend extra time in the reception area when you can fill out your new patient forms online in the comfort of your own home? Just click on the new patient forms, print them out, fill them in, and bring with your to your appointment.
For your convenience, our office accepts cash, check, and all major credit cards. Patient portion is due in full for treatment provided.
• Flexible payment plans are available through Wells Fargo Finance and CareCredit Finance
No initial payment
Payment plans up to 60 months
Rates range from 12.9% to 16.9%
Subject to credit approval
No prepayment Penalty
• 6 or 12 Month 0% Interest line of credit
$200 min for 6 months and $1000 min for 12 months
No interest charged if paid in full within the promotional period.
• If not paid in full, interest will be charged on the promotional purchase from purchase date at a rate of 26.99%
Subject to credit approval
No prepayment penalty
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